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What Is an AI Agent?

An AI agent is a software-based entity powered by large language models (LLMs), designed to understand intent, reason through context, and autonomously perform actions. Unlike traditional rule-based bots, AI agents can dynamically interact with systems, adapt to real-time data, and make contextual decisions. This makes them highly effective in use cases such as:
  • Intelligent customer support
  • Automated internal workflows
  • Context-aware decision-making engines

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What is an AI Agent Toolkit?

While AI agents bring intelligence, they require tools to take meaningful actions in real-world systems. An AI Agent Toolkit serves as the operational interface — a bridge between the agent’s reasoning capabilities and the infrastructure it needs to interact with. With such a toolkit, agents can:
  • Automatically notify users (e.g., failed transactions, policy changes)
  • Escalate tickets or trigger workflows without human input
  • Send proactive alerts, reminders, or updates using real-time logic
In essence, a toolkit transforms the agent from a passive responder into an active operator.

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AI Agent Toolkit in Siren

The Siren Agent Toolkit is a lightweight SDK that equips AI agents to integrate with the Siren platform through the Model Context Protocol (MCP). This toolkit empowers AI agents to perform secure, systematic operations across messaging, templates, users, workflows, and webhooks — all within a few lines of code.

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Key Capabilities

  • Send Messages: Dispatch across channels like Email, SMS, WhatsApp, Slack, In-App, and more using predefined templates or ad-hoc messages.
  • Manage Templates: Create, edit, and version multi-channel templates with variable support.
  • Control Users: Add, update, or deactivate users and configure their channel preferences.
  • Trigger Workflows: Launch workflows on demand or schedule them dynamically with structured payloads.
  • Configure Webhooks: Handle delivery callbacks and inbound message parsing.

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Getting Started

Choose your preferred language for integration:

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Python Integration

For Python developers, we provide a comprehensive SDK that makes it easy to integrate AI agents with Siren:

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TypeScript Integration

For JavaScript/TypeScript developers, we offer a fully typed SDK with Node.js and browser support:

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Support

Need help? Check out our resources: